Stephanie Morillo5 minWhat are Status Reports and Why are They Important?In this post you’ll learn what a status report is, who reads them, what questions status updates can answer, and how to format them.
Stephanie Morillo4 minWhy NPS Isn't a Useful MetricNPS can be tempting because of its pervasiveness, but it doesn't help you learn about your customers.
Stephanie Morillo6 minThe Stages of the Blog Writing ProcessRecently, I hosted an ask-me-anything (AMA) webinar with two developers. The topic of making time to write blog posts came up, and one of...
Stephanie Morillo4 min5 Ways Software Developers Can Improve Their Writing Beyond BloggingWhat is business writing and why is it important? Business writing takes the form of emails, presentations, reports, and internal docs...