NPS can be tempting because of its pervasiveness, but it doesn't help you learn about your customers.

What is SEO and why should software developers care? In this comprehensive article, I describe what SEO is and how it impacts findability.

You'll learn what UX design is and how it differs from visual design or graphic design.

Introducing knowledge organization structures My first interaction with a database was when I was learning web development with Rails....

Naming things is jokingly referred to as one of the hardest problems to solve in computer science, but we still have to make an effort.